Portrait of Oliver Seaworthy

Hi, I’m

Oliver
Seaworthy

Freelancer and consultant across customer support, QA, SEO, recruiting and 3D art. Open to freelance roles and consulting projects.

Work history

About me

I’m a freelancer who works across customer support, QA, SEO, recruiting and 3D art, and I’m open to consulting projects. I like work with clear standards and real people on the other end.

I trained as a 3D digital artist and earned a bachelor’s degree at the Copenhagen Academy of Digital Arts. That gave me a habit of precision and technical detail, which I now apply to operations, QA and automation. In 2022 I interned at HATO Medical Technologies, modeling, texturing and animating an intelligent 3D heart for a medical tablet app, and I still take on selected 3D design and asset work.

Since then I’ve worked in customer service, responsible gaming and anti-money laundering at RoyalCasino, where I also moved into SEO and QA, followed by content moderation and fintech support. Along the way I’ve trained new colleagues and worked on the SOPs and training materials they learn from.

Support and compliance

Customer service for fintech and gaming, transaction review, KYC, responsible gaming, anti-money laundering

Content and QA

Content moderation, SEO writing and optimization, QA protocols, SOPs and training materials

Operations and recruiting

Workflow optimization, AI-assisted automation, global talent sourcing, screening and vetting

3D art

Modeling, retopology, UV unwrapping, texturing, animation

Seaworthy Consulting LLC logo

Seaworthy Consulting LLC

My company for freelance work and consulting. I take on freelance roles in support, QA and SEO, and I’m open to consulting on operational workflows, AI-assisted automation and digital growth.

Fun facts about me

References

What the people I’ve worked with say.

RoyalCasino

Customer support agent
Full-time, Jul 2024 to Apr 2025

“Oliver very quickly showed good skills in detail, technique, and formulation … he has created and optimized new work tools for the daily work in our department and has focused on QA processes in general.”

“Oliver exhibits a very high degree of independence and responsibility, and he manages to maintain an overview in stressful situations and to take care of the most pressing tasks first. … Oliver has helped train new colleagues and has done so in an instructive, directive, and patient manner. … He is very well-liked among colleagues.”

“It can only be a pleasure to recommend him to a future employer.”

Marianne Kjaer Skjøth, Director of Customer Operations, RoyalCasino.dk
Read more of this reference

The employment ended at Oliver’s request.

Answering user inquiries via email and chat: The function requires good communication skills, empathy, patience, creativity, and cooperation skills, which came very naturally to Oliver. His emails are very well-considered and tailored with an understanding of the individual user. Oliver has distinguished himself and has been a great help to other colleagues.

Monitoring and processing transactions: The function requires overview, understanding of the transaction’s path to and from the user, analytical insight, and knowledge of reasons for rejected transfers, card and Mobilepay payments, and 3DS, all of which Oliver has fulfilled very satisfactorily.

KYC, Know Your Customer: Knowledge of money laundering, misuse of payment methods, responsible gambling, and altered gaming or transfer patterns is very important, as is being detail-oriented and independent. Oliver has been successful with this and has demonstrated very fine skills in this area.

Overall: Following both his own wish and a wish from the company, Oliver was assigned to SEO and QA tasks. He optimized our news articles and game reviews, took a very active part in writing the game reviews, and guided other colleagues. His good collegial understanding, his open and accommodating nature, and his interest in the people around him have contributed to a very good atmosphere in the office in Malta.

HATO Medical Technologies

3D artist intern
12 weeks, Sep to Dec 2022

“Oliver has in his time at HATO been focused on developing and optimizing our intelligent 3D heart, which is going to be used as a solution in the medical technologies industry. Oliver has worked with Modelling, Retopology, Unwrapping, Texturing and Animation.”

“Oliver is highly competent in his area. He is a great colleague, who cares about those in his surroundings … Oliver is hard working and a very dedicated person, that you can always count on delivering on time … detail-oriented, extremely creative, very entrepreneurial and innovative. From our side we give the highest recommendations of Oliver. Take good care of him.”

Steffen Yndal, CEO and Founder, HATO Medical Technologies

“He’s a very talented and proactive young man, who is quick at adapting to new ideas, programs, and concepts. We had a struggle for months finding a competent 3D artist for our project, but after Oliver joined the team, the tides turned quickly and we saw a massive improvement on the 3D front of our project.”

Sebastian Cedbak Bak, Lead Software Developer, HATO Medical Technologies

Lidl

Part-time, 1 year
2019–2020

“He takes more responsibility than most young people, and this resulted in him becoming ‘Closing-Responsible’ in a newly opened store, which proved to be a good decision.”

“With his calming personality he contributes to making others feel safe in his presence, which makes him well suited for teaching and mentoring new employees.”

“His future employer is getting a highly competent and hard working employee, that everyone will enjoy working with.”

Rasmus Jensen, District Manager, Lidl Denmark